Across the UK mortgage market, firms are rethinking how they meet rising compliance expectations while keeping advisers focused on client service. Today, we’re pleased to announce that Pivotal Growth, one of the UK’s most active mortgage networks, has selected Curvestone AI to power automated client file reviews across its organisation.
This partnership marks a significant shift in how advice quality assurance is delivered. By adopting Curvestone, Pivotal aims to meaningfully increase review accuracy, reduce manual workload for compliance teams, and deliver near-instant suitability checks on every mortgage case — something that was effectively impossible with traditional manual review processes
Transforming mortgage file reviews
Curvestone will automatically analyse client files, assess documentation completeness, check suitability, and surface potential risks in real time. This creates a consistent, repeatable review standard while removing much of the delay and friction inherent in legacy compliance workflows.
Mortgage networks are increasingly required to evidence high-quality, auditable advice processes. With regulatory expectations rising and case volumes growing, AI-powered review infrastructure is becoming essential. Pivotal’s adoption of Curvestone reflects this wider market movement toward automated, high-precision compliance operations.
Why this matters for compliance leaders
By introducing automated review workflows, networks can:
- Ensure consistency across every case
- Support advisers with real-time file completeness and suitability checks
- Reduce backlog and operational pressure on compliance teams
- Strengthen auditability and evidence of advice quality
- Move from reactive checking to proactive quality assurance
Curvestone’s approach — combining document intelligence, risk reasoning, and multi-step workflow automation — enables mortgage networks to embed compliance into the core of their operations, rather than treating it as a manual afterthought.
What’s next
We’re working closely with Pivotal on deployment and scaling across their network and will share further updates as new capabilities go live. If your organisation is exploring automated suitability checks or would like to see Curvestone in action, you can request a walkthrough below.
If you’d like to speak with us about how we could help your firm use generative AI in this way, then feel free to book a call with us here.
Industry coverage
The partnership has received broad attention across the mortgage press, including a detailed feature in FTAdviser examining how advisers are adopting AI for client file reviews. You can read the full coverage below:
FTAdviser — Mortgage advisers adopt AI for client file reviews
https://www.ftadviser.com/artificial-intelligence/2025/11/17/mortgage-advisers-adopt-ai-for-client-file-reviews-/
MortgageSoup — Pivotal adopts AI-driven suitability checks
https://mortgagesoup.co.uk/pivotal-adopts-ai-driven-suitability-checks-in-bid-to-raise-compliance-standards/
The Intermediary — Pivotal Group adopts Curvestone AI
https://theintermediary.co.uk/2025/11/pivotal-group-adopts-curvestone-ai-to-deliver-near-instant-compliance-checks/
Financial Reporter — AI-powered suitability checks launched
https://www.financialreporter.co.uk/pivotal-and-curvestone-launch-ai-powered-client-suitability-checks.html
Mortgage Solutions — Pivotal teams up with Curvestone AI
https://www.mortgagesolutions.co.uk/news/2025/11/17/pivotal-teams-up-with-curvestone-ai-to-bring-out-ai-powered-client-suitability-checks/
